FAQ

Order

  1. Choose an item from our range you want to buy.
  2. Click on the button “ADD TO CART
  3. You can find the shopping basket in the upper right corner of the page directly next to the magnifying glass icon.
  4. Move the mouse over the shopping cart symbol at the top right. This will open a preview of the items you have placed in the shopping basket.
  5. Click View Cart to edit items or Checkout to complete the order process.
  6. All you have to do is enter your billing and shipping address and choose whether you want to pay via bank transfer, PayPal or with your credit card.
  7. Click on Send order and your new streetwear items are already on their way to you.

No, you can order as a guest,too.

No, please send an email to: shop@thisisthebull.com as soon as possible.

Payment

You can pay with credit card , via PayPal or bank transfer .

Shipping & Delivery

The standard delivery time is 1-3 working days.

We charge a flat rate for every order within Germany 3,90 €.

International delivery is charged with 16 €.

Yes, that is easy:

Shipment tracking

Just enter your order number and Email and see where your package is currently located.

returns process

You can revoke items within 14 days and then return them. Please note that we will not refund any damaged, worn or washed items.

Return-Address:

thisisthebull
Björn Schlachter
Klenzestraße 88
80469 München
Germany

or

jooles fashion.agentur
Caro Niedermayer
Isartalstraße 34
80469 München
Germany

The cost of the return is borne by the consignor, ie the customer.

Another question?

If your question is not answered here please contact us at: shop@sthisisthebull.com

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